Privacy Policy
Last updated: 5/31/2026
1. Collection of Information
At Lilfy, we collect information you provide directly to us when creating an account, setting up your profile, and using our services. This includes data such as: your name, email, phone number, and content generated in automation conversations through the WhatsApp API, which is processed temporarily to provide the service.
2. Use of Information
We use the information collected exclusively to operate, maintain, and improve our services, process subscriptions, notify of technical eventualities, and provide technical assistance when requested.
3. Sharing Information
We do not sell or share your personal information with third parties, except with trusted providers necessary by nature for Lilfy's operation (for example, Meta for WhatsApp integration or cloud server providers like AWS), or when there is a justified legal requirement.
4. Data Security
Lilfy implements optimal technical security measures to protect your information against unauthorized access, alteration, or loss. We ensure encrypted handling of chat flows processed through our AI model, avoiding unnecessary storage of information from your leads and customers.
5. ARCO Rights
You have the fundamental right to access, rectify, cancel, or oppose the processing of your personal data hosted in our systems. To exercise these rights, please contact us to channel your request and process it promptly.
6. Cookies
We use essential cookies to track session status, account preferences, and certain analytics that allow us to diagnose the performance of our web platform and offer you better performance.
7. Contact
Any modification to this notice will be notified to you when entering your account. For questions regarding how we treat your data, please write to us at [email protected].
8. Data Deletion
If you wish to request the deletion of your personal data associated with our Meta (Facebook/Instagram) integrations, please see our Data Deletion Instructions / Instrucciones de Eliminación.